GET IN TOUCH
We'd Love To Hear From You
Whether you have questions about our fragrances, need assistance choosing your signature scent, or require support with your order, our team is here to help
Contact Details
VISIT US
Scent Enclave 16, shoreline street Dubai
CALL US
+(234)563-745
Mon-Sat
9:00 AM -7:00PM
support@scentenclave.com sales@scentenclave.com
BUSSINESS HOURS
Monday-Friday 9 AM-7 PM
Saturday 10 AM-6 PM
Sunday Closed
Why Contact Us ?
Personalized Fragrance Advice
Our fragrance experts help you choose your perfect scent
Order Assistance
Need help with shipping. payments, or returns?
Gift Recommendations
We'll help you find the perfect fragrance for every occasion.
Customer Care
Quick, friendly, and premium support
VISIT OUR BOUTIQUE
Experience Luxury In Person
Discover our complete fragrance collection, receive personaliced recommendations, and immerse yourself in the world of Scent Enclave
Scent Enclave 16, shoreline street Dubai
+(234)563-745
Monday-Friday 9 AM-7 PM
Saturday 10 AM-6 PM
Sunday Closed
Frequently Asked Questions
Shipping takes anywhere from 3 to 7 business days for domestic orders, 1 to 3 days for express, and up to 30 days for international delivery
Opened or Used: Almost universally non-returnable
Damaged or Defective: Usually accepted for exchange or refund if the bottle arrives broken, leaking, or is the wrong item, provided you report it immediately (often within 24 to 48 hours)
Yes, gift wrapping options are available, including:
- Threadarrt
- Cover it up
- Atrangi Gifting
Yes, our perfumes are long-lasting, typically staying on the skin for 6 to 8 hours, because we use a high concentration of premium oils and rich base notes.
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